BOS 96 OFFICIAL DOCUMENT · PDPA MALAYSIA

Privacy Policy BOS 96
Your Data, Our Responsibility

BOS 96 respects and safeguards the privacy of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. Please read it carefully to understand your rights.

Updated: 1 January 2026  |  Compliant with Malaysia's PDPA 2010

BOS 96 Privacy Protection Principles

Six core principles that guide how BOS 96 manages and protects the personal information of every member.

Best-in-Class Data Security

BOS 96 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your personal information is stored on secure servers protected by multiple layers of security.

No Data Selling

BOS 96 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not our commodity.

Full Control in Your Hands

You have the full right to access, correct, update, and request the deletion of your personal data at any time. BOS 96 will process your request within 14 business days.

Minimal & Purposeful Collection

BOS 96 only collects data that is genuinely necessary to provide its services. We do not collect excessive or irrelevant information beyond the purposes stated in this Privacy Policy.

Limited & Secure Storage

Personal data is retained only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Once that period expires, data will be securely deleted or anonymised.

Full Transparency & PDPA

BOS 96 is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. We operate with complete transparency and are ready to address any privacy-related enquiries within 24 hours.

1Introduction

BOS 96 ("we", "the platform", or "BOS 96") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy ("Policy") describes our privacy practices in relation to information we collect when you use the BOS 96 website, mobile app, and all associated services.

This Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and forms part of BOS 96's Terms & Conditions. By using the BOS 96 platform, you agree to the data collection and usage practices described in this Policy.

📌 Important Note: This Privacy Policy applies to all BOS 96 members, including those who register via the official website, mobile app, or any other official channel. If you do not agree with any part of this Policy, please do not use the BOS 96 platform.

We take this privacy commitment seriously. In over six years of operating in Malaysia, BOS 96 has never experienced a data breach involving members' sensitive information — and we continue to invest in the latest security technologies and procedures to keep that record intact.

2Types of Personal Data We Collect

BOS 96 only collects information necessary to provide the services you use. The following are the categories of data we may collect:

Data Category Sample Information Required
Identity Data Full name, date of birth, MyKad/passport number Mandatory (KYC)
Contact Data Malaysian phone number, email address Mandatory
Financial Data Bank account number, e-wallet details (TnG, GrabPay, DuitNow) Mandatory
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Betting records, games played, transaction history Automatic
Location Data General location based on IP (state in Malaysia) Automatic
Communication Data Customer support chat records, incoming emails Certain circumstances

⚠️ Sensitive Data: BOS 96 does not collect sensitive data such as medical records, sexual orientation, or religious beliefs. Any financial information you provide is used solely to process deposits and withdrawals via Malaysian payment methods such as Touch 'n Go, DuitNow, GrabPay, FPX, and others.

3How We Collect Information

BOS 96 collects personal information through the following means:

  • Account Registration: When you create a BOS 96 account, you directly provide your name, phone number, email address, and date of birth
  • KYC Process: When identity verification is required (typically before your first withdrawal or for amounts exceeding RM 1,000), you may be asked to upload a proof of identity document
  • Financial Transactions: Payment method information is collected when you make a deposit or withdrawal via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX internet banking.
  • Platform Usage: Usage data is collected automatically when you use the platform — including pages visited, games played, and time spent
  • Communications: When you contact BOS 96 customer support via live chat, email, or WhatsApp, we retain a record of that communication
  • Cookies & Tracking Technologies: The BOS 96 website and app use cookies to enhance the user experience and analyse platform usage.

4Purpose of Data Use

BOS 96 uses your personal information solely for the following purposes. We will not use your data for any other purpose without your prior consent:

  1. Account Management: To create, verify, and manage your BOS 96 account, including the login process and account security
  2. Transaction Processing: To process deposits, withdrawals, and any financial transactions you make via supported Malaysian payment methods
  3. KYC Verification: To meet legal compliance requirements relating to identity verification and anti-money laundering.
  4. Service Provision: To enable you to play slots, live casino, football, e-sports, lottery, jackpot, virtual sports, and all other BOS 96 services
  5. Customer Support: To help resolve any issues or enquiries you may have regarding the BOS 96 platform
  6. Security & Fraud Prevention: To detect and prevent fraudulent activity, hacking, or platform abuse
  7. Service Improvement: To analyse usage patterns and improve the quality of the BOS 96 platform, games, and overall user experience
  8. Important Communications: To send account and security notifications, Terms updates, or BOS 96 promotions (where you have given your consent)

💡 Marketing: BOS 96 will only send marketing communications if you have given explicit consent during registration. You may withdraw this consent at any time through your account settings page or by contacting our support team.

5Data Sharing with Third Parties

BOS 96 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share your data with the following parties in limited and controlled circumstances:

Third Parties Purpose of Sharing Legal Basis
Payment Providers
TnG, DuitNow, GrabPay, FPX, etc.
Processing deposits and withdrawals Contractual requirement
Cloud Storage Providers Secure data storage Legitimate interests
Cybersecurity Firms Fraud detection & protection Legitimate interests
Malaysian Authorities Comply with court orders or official investigations Legal obligation
Gaming Software Providers Game provision and result verification Contractual requirement

All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose other than those specified. BOS 96 takes full responsibility for ensuring these parties uphold data protection standards equivalent to our Privacy Policy.

6Data Security

BOS 96 implements a range of technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. Our key security measures include:

  • 256-bit SSL Encryption: All data transmitted between your device and BOS 96 servers is encrypted using the latest 256-bit SSL/TLS protocol
  • Two-Factor Authentication (2FA): Two-factor authentication is available to all BOS 96 members for additional account protection
  • 24/7 Monitoring: Our security monitoring system operates 24 hours a day to detect any suspicious activity promptly
  • Restricted Access: Only authorised BOS 96 staff with a legitimate business need may access members' personal data.
  • Regular Security Audits: BOS 96 systems undergo regular independent security audits conducted by third-party cybersecurity firms
  • Segregated Storage: Sensitive data such as financial information is stored separately from identity data using distinct database systems.

⚠️ Your Responsibility: While BOS 96 implements robust security measures, the safety of your account also depends on your own actions. Please use a strong password, do not share your login credentials, and always log out after using the BOS 96 platform — especially on shared devices.

7Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding the personal data we hold:

Access RightsRequest a copy of the personal data we hold about you at any time.
Right to RectificationCorrect any inaccurate or incomplete information in our records.
Right to ErasureRequest deletion of your personal data, subject to applicable legal requirements.
Right to ObjectObject to the processing of your data for marketing purposes or certain legitimate interests.
Right to RestrictionRequest a restriction on the processing of your data in certain circumstances permitted under the PDPA.
Right to PortabilityReceive a copy of your data in a structured format for transfer to another platform.
Withdraw ConsentWithdraw your marketing consent at any time without affecting your account.
Right to ComplainFile a complaint with Malaysia's Department of Personal Data Protection if you are not satisfied.

To exercise any of the rights above, please submit a written request to support@bos96.ws. BOS 96 will process and respond to your request within 14 working days. We may need to verify your identity before processing certain requests to keep your account secure.

8Cookies & Tracking Technologies

The BOS 96 platform uses cookies and similar tracking technologies to enhance user experience, analyse platform usage, and personalise content. The following are the types of cookies we use:

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the BOS 96 platform.

9Children's Privacy

The BOS 96 platform is intended for individuals aged 18 and above only. BOS 96 does not knowingly collect personal information from anyone under the age of 18. Should we discover that a minor's information has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.

👪 Parents and guardians: If you suspect that your underage child has registered or is using the BOS 96 platform, please contact us immediately at support@bos96.ws. We will investigate and take immediate action to delete the account and associated data.

10Cross-Border Data Transfers

In certain operational circumstances, your personal data may be processed or stored on servers located outside Malaysia — for example, when using cloud storage services or international gaming software providers. BOS 96 ensures that all cross-border data transfers comply with the requirements of Malaysia's PDPA, and that data recipients outside Malaysia are bound by data protection agreements offering a level of protection equivalent to or higher than the PDPA.

BOS 96 only works with international providers that maintain robust privacy policies and hold recognised data security certifications, such as ISO 27001.

11Data Retention & Deletion

BOS 96 retains your personal data for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable laws and regulations in Malaysia:

  • Active Account Data: Retained for the duration your BOS 96 account is active and for 7 years after account closure for tax compliance and audit purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
  • KYC Records: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering legal requirements.
  • Usage Data & Logs: Retained for a maximum of 24 months before being anonymised or deleted
  • Support Communication Records: Retained for 24 months after the last interaction

Once the retention period ends, data will be permanently deleted or anonymised so that it can no longer be associated with you as an individual.

12Changes to the Privacy Policy

BOS 96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, Malaysian legal requirements, or other operational reasons. When we make material changes:

  • We will update the "Last Updated" date at the top of this page
  • We will display a prominent notice on the BOS 96 platform for a minimum of 14 days.
  • For particularly significant changes, we will send a notification directly to your registered email address or phone number

Your continued use of the BOS 96 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of those changes. We encourage you to review this Privacy Policy periodically.

13Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how BOS 96 handles your personal data, please contact our Data Privacy Officer:

  • Official Email: support@bos96.ws
  • Live Chat: Available 24/7 via the BOS 96 platform
  • Language: All communications can be conducted in Bahasa Melayu.
  • Response Time: We are committed to responding to privacy enquiries within 14 business days.

📋 Complaints to Authorities: If you are not satisfied with BOS 96's response to your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the PDPA Act 2010. BOS 96 will cooperate fully with any investigation carried out by the JPDP.

🔒

Your Data Is Safe with BOS 96.
Join Us with Confidence!

With a transparent privacy policy and full compliance with Malaysia's PDPA, you can play on BOS 96 with complete confidence that your information is always protected.

PDPA Malaysia Compliance
256-bit SSL Encryption
No Data Selling
24/7 Privacy Support
Bahasa Melayu